In principle, we will send the response to the inquiries to the e-mail address entered above. 
Inquiries are accepted all the time, but inquiries received on Saturday, Sunday, holidays and special holidays such as year-end and New Year holidays will be answered after the next business day. 
In addition, depending on the contents of inquiry, please understand that it may take us some time to reply or there may be times when we may not be able to reply.  

Please refer to our “Privacy policy” for how we handle the private information of the email for the inquiry.